1624 Results
Common App Editor Issues
Using editor templates
1. Enter the editor homepage and download the desired template.
2. Different templates have different requirements regarding the number of imported photos or video clips. The number of imported pictures or video clips must not be less than or more than the limits required by
Applicable Products: Not involving
Can I set camera parameters in the DJI Mimo app?
You can enter the Camera menu in the DJI Mimo app to set the parameters manually.
iOS: Tap the camera icon to adjust ISO, shutter speed (S), and exposure compensation (EV), and change the white balance in settings after disabling the Auto mode.
Android: You can adjust white balance (AWB) in the setting
Applicable Products: Not involving
DJI Mimo App Sports Data Import - Importing via Third party Channel
Function Overview
With the dashboard feature in the DJI Mimo App's single-segment editing, you can add dynamic stickers to your video footage that display professional sports information like speed, trajectory, direction, total distance, altitude, tilt angle, and acceleration. This enhances the professional
Applicable Products: Handheld
Must-Read After DJI ROMO Service! Product Setup Guide
What preparations should be made before using DJI ROMO device after repair or replacement? What should be noted when using the device? You may refer to this article for assistance.
Step One: Pairing
If you replace the base station or robot, you need to pair the robot with the base station upon first
Applicable Products: ROMO
How do I export log files from the App?
Log Upload Via DJI Fly app
Please refer to the following tutorial to learn about the "Log Upload":
1. Choose「Service > Log Upload」to enter the log upload page.
2. Select the date of Occurrence, and then select the desired "Flight Record" and "App Log". (It is recommended to select all flight records
Applicable Products: Camera Drones,Handheld
DJI Power Series Accessories Compatibility
Accessory
DJI Power 2000
DJI Power 1000 V2
DJI Power 1000
DJI Power 500
DJI Power Car Power Outlet to SDC Power Cable (12V/24V)
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DJI Power Solar Panel Adapter Module (MPPT)
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DJI Power 1kW Super Fast Car Charger
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Applicable Products: DJI Power Series
The DJI Power Series prompts "ERR71" and "Charging cable incompatible". How can the issue be resolved?
Issue Descriptions
The display of the DJI Power indicates "ERR71", and the DJI Home app prompts "Charging cable incompatible".
Solution
1. Use the original Power Cable to avoid charging failure or safety issues caused by non-original cables.
2. Restart the power.
3. If the above solution does
Applicable Products: DJI Power Series
DJI HOME App indicates "Device battery low. Charge in time", how can the issue be resolved?
Issue Phenomenon:
DJI HOME App indicates "Device battery low. Charge in time".
Solution:
The current power supply is low, please charge the power supply promptly to avoid affecting its functionality.
Applicable Products: Not involving
DJI HOME App indicates "Suspected power outage. Check household electrical network", how can the issue be resolved?
Issue Phenomenon:
DJI HOME App indicates "Suspected power outage. Check household electrical network".
Solution:
Detected suspected power outage or device connection anomaly. If it's not a power outage, please ensure the device is properly connected and the home grid circuit is stable.
Applicable Products: Not involving
DJI Power Series products display the message "Energy Saver mode unavailable. Power grid disconnected". How can the issue be resolved?
Issue Descriptions:
DJI Power Series products display the message "Energy Saver mode unavailable. Power grid disconnected".
Solution:
1. The power device has detected a change in usage Scenario. Currently, to protect your power safety, ECO mode is paused.
2. If you wish to re-enter ECO mode, please
Applicable Products: DJI Power Series
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