Help Center

Issue Description The app prompts a microSD card error after the microSD card is inserted to the product. Possible Cause of Issue 1.  The microSD card is not compatible with the product. 2.  The microSD card is damaged. Solutions 1.   Use a microSD card that is compatible with the product.

Osmo 360 Osmo Action Series  · DJI Action 2 Magnetic Adapter Mount is required when using DJI Action 2 with the following accessories: Osmo Action Suction Cup Mount, Osmo Action Helmet Chin Mount, Osmo Action Chest Strap Mount, Osmo Action Handlebar Mount, and Osmo Action Part14 Extension Rod

For more information about DJI's past product releases, please click here: DJI News Center. We have also organized the release time of related products for your understanding.

Service Introduction After purchasing DJI Care Refresh, you can have your product replaced for a small additional cost when it comes to accidental damage or flyaway*. DJI Care Express is an option that DJI will ship a replacement product to you upon receiving the damaged after you have paid the replacement

Camera Drones AU Model Plan Price Replacement Fee Flyaway Replacement Fee DJI Mavic 4 Pro 1-Year Plan A$349 A$229 A$1219 2-Year Plan A$559 A$229 A$1219 DJI Flip 1-Year Plan A$69 A$59 A$279 2-Year Plan A$119 A$59 A$279

Camera Drones Tutorials Collection DJI Mavic Series DJI Mavic 4 Pro DJI Mavic 3 Pro DJI Mavic 3 Classic DJI Mavic 3 Mavic 2 Mavic Pro   DJI Air Series DJI Air 3S DJI Air 3 DJI Air 2S Mavic Air 2 Mavic Air    DJI Mini Series DJI Mini 4 Pro DJI Mini 3 Pro DJI Mini 3 DJI Mini 4K &

Osmo 360 Series Firmware Update   Osmo 360 A prompt will appear in DJI Mimo when new firmware is available after the camera is connected. Tap the prompt and follow the on-screen instructions to update the firmware for the best experience. Osmo Mobile Series Firmware Update   Osmo Mobile 7P/

Mobile Apps 1. If your phone is running Huawei's HarmonyOS, search for Pure Mode in your phone settings and disable it before app installation.  2. Some Android devices may display a message showing that the DJI app is an "app from unknown sources" and prevent installation. If this occurs, allow

View SN through device body Click here to enter the SN query page, and then follow the on-screen instructions. Osmo Series Osmo 360 Series Osmo Pocket Series Osmo Action Series Osmo Mobile Series Mavic Series Air Series Mini Series Flip Series DJI Neo Series DJI Avata Series DJI FPV Series