1486 Results
Free Insurance for Drones
As a privilege of your purchase of a target DJI drone product, a free liability insurance is affiliated with your drone. You need to register separately for using the insurance.
Please contact the following agency for more details and the registration procedure of the insurance.*1
*1 Available for
Applicable Products: Not involving
DJI Fly Trimmed Download Instructions
Applicable Products
DJI Mini 2 SE, DJI Mini 4K, DJI Mini 2, DJI Air 2S and DJI Air 3, DJI Avata 2, DJI Mini 4 Pro, DJI Air 3S, DJI Neo, DJI Flip, DJI Mavic 4 Pro, DJI Neo 2.
[Tips] The Trimmed Download function for DJI Mavic 4 Pro, DJI Mini 4 Pro and DJI Air 3 is only available when using QuickTransfer
Applicable Products: Camera Drones
What steps can be taken to resolve the issue of DJI Flip/DJI Neo/DJI Neo 2's inability to connect to DJI Fly via Wi-Fi?
Issue Description
DJI Flip/DJI Neo/DJI Neo 2 is not able to be connected to the DJI Fly app via Wi-Fi and cannot be controlled through DJI Fly.
Solutions
1. Please ensure that the DJI Flip/DJI Neo/DJI Neo 2 firmware has been updated to the latest version, and refer to Updating Your Drone Firmware
Applicable Products: DJI Flip,DJI Neo,DJI Neo 2
DJI Flip/DJI Neo Series Mobile App Control (DJI Fly)
DJI Flip
• Wi-Fi Connection and Parameter Settings
Wi-Fi Connection: Connect the aircraft directly to the DJI Fly app on your mobile device via Wi-Fi to control the aircraft using the mobile device.
Parameter Settings: After entering the DJI Fly app, you can set parameters for specific modes or modify
Applicable Products: Not involving
Introduction to the DJI Fly App Page
If you want to download the DJI Fly App, please click here.
App Homepage
Fly Spots:View or share suitable flight and shooting locations nearby, learn more about GEO Zones, and preview aerial photos of different locations taken by other users.
Academy:Tap the icon in the top right corner to enter
Applicable Products: Not involving
Introduction to DJI Virtual Flight
[Notice] DJI Virtual Flight Maintenance Discontinuation Notice
DJI Virtual Flight is DJI's first FPV simulator that provides an immersive flight experience wherever you go. DJI Virtual Flight is currently available on iOS, Android, and Windows.
Supported devices: DJI Goggles Integra, DJI Goggles 2,
Applicable Products: Camera Drones
Installing and Removing the Osmo Action Series Lens Protective Cover, USB-C Port Cover, and Battery Compartment Cover
Applicable products: Osmo Action 3, Osmo Action 4, Osmo Action 5 Pro,Osmo Action 6.
Lens Protective Cover:
Disassembly: Rotate the lens protective cover counterclockwise.
Assembly: Rotate the lens protective cover clockwise.
USB-C Port Cover:
Osmo Action 6
Disassembly:
Assembly:
Applicable Products: Not involving
Osmo Series Products Failure to Capture Photos/Record Videos
Osmo Pocket Series
Issue Description
1. There is no response when tapping the shutter button on the app.
2. There is no response when pressing the shutter button on the product.
Possible Cause of Issue
If there is no response when tapping the shutter button on the app:
1. The microSD card is
Applicable Products: Handheld
About the SuperNight Mode of Osmo Action 6/Osmo Action 5 Pro
Functional Description
In extremely low-light conditions, Osmo Action 6/Osmo Action 5 Pro shines with its AI noise reduction algorithms. Activate SuperNight Scene mode to tackle low-light challenges and achieve purer visuals.
Where to Set
Swipe left or right in the center of the screen > SuperNight
Applicable Products: Not involving
About the Loop Recording Function on Osmo Series Cameras
Scenarios Supporting Loop Recording
Model
Shooting Mode
Resolution
FPS
Loop Duration
Remarks
Osmo Action 6
/
/
1080P
24/25/30/48/50/60/100/120/200/240
max.
5min
20min
1h
2.7K/16:9
24/25/30/48/50/60/100/120
2.7K/4:3
4K/16:9
4K/4:3
Applicable Products: Not involving
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