Never use swollen or cracked batteries.
If your battery is still under warranty (note that DJI warrants aircraft’s battery for 12 months as of date of purchase), please apply for after-sales services via Online Repair Request:
If the warranty period of your battery has expired, we recommend purchasing a new battery from the DJI Store.
Due to the chemical characteristics of a Li-ion battery, its capacity and performance decrease naturally as the duration of use and cycle counts increase. The service life of the battery can be extended by proper routine maintenance. For how to avoid battery over-discharging and conduct routine maintenance, please refer to: Battery Routine Maintenance Guide