1453 Results
Checking Device Info
What information can be found?
Visit Device Info Inquiry to check your device information, such as the activation time, warranty period and the status of the service plan.
* DJI Mic Series and DJI Power Series are ready to use without activation.
How to Check Device Info
Follow any of the
Applicable Products: Camera Drones,Handheld
DJI Care Refresh Purchase Guide
Service Introduction
After purchasing DJI Care Refresh, you can have your product replaced for a small additional cost when it comes to accidental damage or flyaway*.
DJI Care Express is an option that DJI will ship a replacement product to you upon receiving the damaged after you have paid the replacement
Applicable Products: Camera Drones,Handheld
How to Use Osmo Action 5 Pro/Osmo Action 4/Osmo Action 3 with a Tripod
No tripod is included in the official accessories of Osmo Action 5 Pro/Osmo Action 4/Osmo Action 3. If you need to use Osmo Action 4/Osmo Action 3 with a tripod, you can follow the instructions below:
Method 1:
If Osmo Action 5 Pro/Osmo Action 4/Osmo Action 3 is used with an Osmo Action 1.5m Extension
Applicable Products: Osmo Action Series
Installation and Removal of Drone Storage Card
Position of the MicroSD Card Slot
DJI Mavic 4 Pro
The microSD card slot is located next to the USB-C port at the tail of the drone, as shown in the following figure:
DJI Flip
The microSD card slot is located on the rear of the unit above the USB-C port at the tail of the drone, as shown in
Applicable Products: Camera Drones
Connection Errors between the Remote Controller and a Mobile Device
If your remote control can not control the aircraft, after opening DJI Fly/DJI GO 4 app, the app prompts “The aircraft is not connected to the remote control” or “The aircraft is not connected”, please refer to The app prompts an “Aircraft Disconnected” or “Aircraft not connected to RC” warning
If your
Applicable Products: Camera Drones
Battery Routine Maintenance Guide
In the “Introduction to DJI Intelligent Flight Battery Auto-Discharging Rules,” we learned that battery self-discharge appears when the battery is left idle for storage. When a battery automatically discharges to a sufficiently low battery level (in general: 10%), recharging is required to restore the
Applicable Products: Camera Drones
A Beginner's Guide to DJI RS 3/DJI RS 3 Pro
About DJI RS 3/DJI RS 3 Pro
We have prepared [Video Tutorial], [Product Specifications], and [User Manual] for your reference, to help you get a quick overview of the product.
Video Tutorial
Click here to view the tutorials for DJI RS 3.
Click here to view the tutorials for DJI RS 3 Pro.
Applicable Products: DJI RS 3,DJI RS 3 Pro
Exporting the Photos or Videos from Handheld Series Product
The footage records by Osmo Mobile series products are stored in the mobile phones, please view them in the local album.
Osmo Action Series
Support situation
Export Method
Osmo Action 5 Pro
Osmo Action 4
Osmo Action 3
DJI Action 2
Osmo Action
Via DJI Mimo
Supported
Applicable Products: Not involving
Remote Controller Calibration
Via DJI Fly
Tap “···” at the upper right corner > and go to Settings > Control > RC > RC Calibration.
Notes:
1. When the remote control is calibrated, the aircraft needs to be turned off.
2. In addition to turning the joystick, the left dial of the remote control should be turned during the
Applicable Products: Camera Drones
DJI Care Refresh Fee Details
Camera Drones
AU
Model
Plan
Price
Replacement Fee
Flyaway Replacement Fee
DJI Mavic 4 Pro
1-Year Plan
A$349
A$229
A$1219
2-Year Plan
A$559
A$229
A$1219
DJI Flip
1-Year Plan
A$69
A$59
A$279
2-Year Plan
A$119
A$59
A$279
Applicable Products: Camera Drones,Handheld
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