Help Center

Dear DJI Users: Thank you for your long-term interest and support towards DJI. Because electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service

DJI Goggles N3/DJI Goggles 3 can play videos up to 4K/60fps in the following formats: 1. MP4, MOV (video coding formats: H.264 and H.265; audio formats: AAC and PCM). 2. Panoramic video: sphere 2D panoramic video. 3. 3D video(Only DJI Goggles 3): Half-Side-by-Side (HSBS), Full-Side-by Side (FSBS), Half

Accessory DJI Power 2000 DJI Power 1000 V2 DJI Power 1000 DJI Power 500 DJI Power Car Power Outlet to SDC Power Cable (12V/24V) √ √ √ √ DJI Power Solar Panel Adapter Module (MPPT) √ √ √ √ DJI Power 1kW Super Fast Car Charger √ √ √ ×

1. Upload via DJI Pilot 2 app 1.1 Uploading to the cloud with DJI Pilot 2 app a. Power on the aircraft and the remote controller, then go to the "Health Management System" page in the DJI Pilot 2 app. b. On the "All Logs" screen, tap "Aircraft Logs." c. Select the logs from the abnormal flight

What is the recommended computer configuration for DJI Terra? DJI Terra is supported on Windows 7(64-bit) or later. Your computer should meet certain hardware requirements for optimal use of some of the advanced functions such as reconstruction. Hardware  Real-time 2D Mapping 2D Map Reconstruction

Please refer to the table below for the compatibility of the DJI Ronin single-handed product grip: Product Name DJI RS 5 DJI RS 4 Mini DJI RS 4 DJI RS 4 Pro DJI RS 3 Mini DJI RS 3 DJI RS 3 Pro DJI RSC 2 DJI RS 2 Ronin-SC Ronin-S DJI RS BG33 Grip √ ×

Camera Drones AU Model Plan Price Replacement Fee Flyaway Replacement Fee DJI Neo 2 1-Year Plan A$28 A$55 A$169 2-Year Plan A$48 A$55 A$169 DJI Mini 5 Pro 1-Year Plan A$119 A$99 A$449 2-Year Plan A$189 A$99 A$449 DJI

Service Introduction After purchasing DJI Care Refresh, you can have your product replaced for a small additional cost when it comes to accidental damage or flyaway*. DJI Care Express is an option that DJI will ship a replacement product to you upon receiving the damaged after you have paid the replacement

Camera Drones & Handheld Model/Product Covered by Service Plan  DJI Care Refresh (1-Year Plan) DJI Care Refresh (2-Year Plan) DJI Flip Series DJI Flip √ √ DJI Neo Series DJI Neo 2 √ √ DJI Neo √ √ DJI Avata Series DJI Avata 2 √ √ DJI