1489 Results
Why can the DJI RS 3 Pro not be completely folded when Auto Lock is set to "Fold & Lock"?
The RS 3 Pro arms are constructed from layered sheets of uncut carbon fiber and the arms have also been extended to allow for more balancing space. When the roll axis arm is extended fully, the roll axis arm and the pan axis arm will interfere and may affect the storage effect. So if Auto Lock is set
Applicable Products: Not involving
List of Recommended Storage Cards for Handheld Imaging Devices
Refer to the table below for a list of recommended Storage Cards f or the Osmo Series.
Osmo Nano
Supported Storage Card Type: microSD card (up to 1 TB)
Recommend MicroSD Card
Lexar SILVER PLUS 64GB U3 A2 V30 microSDXC
Lexar SILVER PLUS 512GB U3 A2 V30 microSDXC
Lexar SILVER PLUS 1TB U3 A2 V30
Applicable Products: Not involving
Which Ronin stabilizer are compatible with DJI SDR Transmission? How to use?
Support Situation
When connected with devices such as DJI RS 4 Pro, DJI RS 4, and DJI RS 3 Pro, DJI SDR Transmission can be powered through the gimbal and enables Force Mobile, virtual joystick, gimbal recentering, and more functions.
💡[Tips]
1. Please note that when the DJI SDR Transmission Transmitter
Applicable Products: Not involving
Notice of Suspension of Service and Support for Old Product Series
Dear DJI Users:
Thank you for your long-term interest and support towards DJI. Because electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service
Applicable Products: Not involving
Accessories Compatibility for Osmo Series Products
Osmo Action Series
· DJI Action 2 Magnetic Adapter Mount is required when using DJI Action 2 with the following accessories: Osmo Action Suction Cup Mount, Osmo Action Helmet Chin Mount, Osmo Action Chest Strap Mount, Osmo Action Handlebar Mount, and Osmo Action Part14 Extension Rod.
Osmo Nano
Applicable Products: Not involving
DJI Care Refresh Purchase Guide
Service Introduction
After purchasing DJI Care Refresh, you can have your product replaced for a small additional cost when it comes to accidental damage or flyaway*.
DJI Care Express is an option that DJI will ship a replacement product to you upon receiving the damaged after you have paid the replacement
Applicable Products: Camera Drones,Handheld
DJI Power Error Code Description and Solution
Error Code
Error Message Icon
Solution
ERR23
The display of the DJI Power indicates "ERR23", and the DJI Home app prompts "AC output port short circuit".
1. There is an issue with the appliance connected to the AC output port. Please replace it with another appliance to check
Applicable Products: Not involving
Aircraft Accessory Compatibility
Notes: "●" indicates compatible, "○" is incompatible.
Intelligent Flight Battery
Remote Controller
Charger
Battery Charging Hub
Propellers
Propeller Guard
Goggles
ND Filter
Applicable Products: Camera Drones
DJI Mimo App Livestream Operation Guides
Livestream is supported in DJI Mimo App V1.2.20 or later.
Applicable Products
Osmo 360(Single-Lens), Osmo Action 6, Osmo Action 5 Pro, Osmo Pocket 3, Osmo Action 4, DJI Pocket 2, Osmo Action 3, DJI Action 2 and Osmo Action support livestream using DJI Mimo.
Osmo Mobile 8, Osmo Mobile 7P, Osmo Mobile
Applicable Products: Not involving
How can I resolve detection issues with my DJI Mic Mini after connecting it to a device?
Scenario 1: DJI Mic Mini cannot record audio when it is connected to a mobile device.
Issue Descriptions
When the DJI Mic Mini receiver is connected to a mobile device, it may experience issues such as not being detected, not functioning properly, or not recording audio.
Solution
1. Please check
Applicable Products: Not involving
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