1469 Results
DJI Power Series products display "Output power decreased. Charge promptly", How can the issue be resolved?
Issue Descriptions:
DJI Power Series products display "Output power decreased. Charge promptly"
Solution:
1. The power supply has low battery. Please remove all electrical appliances from the power supply and charge it promptly.
2. When the power supply's battery level exceeds 10% of the "discharge
Applicable Products: DJI Power Series
How can the issue be resolved if DJI Power series products indicate "ERR70" or "USB-A output error"?
Issue Descriptions
The display of the DJI Power indicates "ERR70", and the DJI Home app prompts "USB-A output error".
Solution
1. Remove the connected device from the USB-A port.
2. Power off the power station by pressing and holding the power button. Then press and hold the button again to power
Applicable Products: DJI Power Series
How can the issue be resolved if DJI Power series products indicate "ERR69" or "USB-C output error"?
Issue Descriptions
The Display of the DJI Power indicates "ERR69", and the DJI Home app prompts "USB-C output error".
Solution
1. Remove devices connected to the USB-C Port.
2. Power off the power station by pressing and holding the power button. Then press and hold the button again to power it
Applicable Products: DJI Power Series
A Beginner's Guide to DJI O3 Air Unit
About DJI O3 Air Unit
DJI O3 Air Unit is an advanced video transmission device featuring DJI long-range low-latency HD transmission O3+ technology. The air unit can be mounted on a racing drone and used with DJI goggles and a remote controller to transmit video, control signals, and flight controller
Applicable Products: Not involving
A Beginner’s Guide to DJI Mic 3
1. In the Box
Unbox your package to discover the product and accessories. Ensure everything matches the checklist and is in perfect condition. Check out the image below for more details.
2. Preparing Your Device
2.1 Device Compatibility
▸ Check the phone and tablet compatibility list to learn
Applicable Products: DJI Mic 3
Updating Handheld Products Firmware
Osmo 360 Series Firmware Update
Osmo 360
A prompt will appear in DJI Mimo when new firmware is available after the camera is connected. Tap the prompt and follow the on-screen instructions to update the firmware for the best experience.
Osmo Mobile Series Firmware Update
Osmo Mobile 7P/
Applicable Products: Handheld
How to connect the DJI Mic 3 to the DJI Mimo App?
Wired Connection
1. Open the DJI Mimo app and connect your mobile device using the appropriate adapter*.
2. Tap Go to Settings.
【Prompt】For iPhone 14 and earlier, the Lightning adapter is sold separately.
Refer to the following tutorial to learn how to connect the DJI Mic 3 to the DJI Mimo app:
Applicable Products: DJI Mic 3
What should I do if DJI Mic series receiver and transmitter cannot be paired?
DJI Mic 3
1. Please put the DJI Mic 3 transmitter and receiver back into the charging case, turn off the charging case and then turn it on again to check whether the transmitter and receiver are successfully frequency pairing.
2. If the blue light is blinking when you put it into the charging case
Applicable Products: Handheld
What should I do if the soundtrack is not in sync with the picture when connecting DJI Mic Series to a device for recording?
Issue Description
The sound of tapping on the screen can be heard only after 3-4 frames following the picture showing that the user tapped on the screen, as shown in the figure.
* The video specifications are 4K/100fps.
Solutions
Because the audio signal of the wireless microphone needs to go
Applicable Products: Handheld
A Step-by-Step Guide to Connecting DJI Mic to a Camera for Parameter Settings
Connecting DJI Mic to a Camera
1. Attach the DJI Mic Camera Audio Cable (3.5mm TRS) to the DJI Mic receiver (“out” side), and make sure that a TRS plug icon appears on the receiver’s touchscreen.
2. Make sure that the DJI Mic Camera Audio Cable (3.5mm TRS) is connected to the camera’s microphone
Applicable Products: Not involving
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