1650 Results
DJI Power Error Code Description and Solution
Error Code
Error Message Icon
Solution
ERR23
The display of the DJI Power indicates "ERR23", and the DJI Home app prompts "AC output port short circuit".
1. There is an issue with the appliance connected to the AC output port. Please replace it with another appliance to check
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR64" or "Communication error between main board and USB port"?
Issue Description:
The display of the DJI Power indicates "ERR64", and the DJI Home app prompts "Communication error between main board and USB port".
Solution
1. Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power Series) or to the Home
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR69" or "USB-C output error"?
Issue Descriptions
The Display of the DJI Power indicates "ERR69", and the DJI Home app prompts "USB-C output error".
Solution
1. Remove devices connected to the USB-C Port.
2. Power off the power station by pressing and holding the power button. Then press and hold the button again to power it
Applicable Products: DJI Power Series,DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR70" or "USB-A output error"?
Issue Descriptions
The display of the DJI Power indicates "ERR70", and the DJI Home app prompts "USB-A output error".
Solution
1. Remove the connected device from the USB-A port.
2. Power off the power station by pressing and holding the power button. Then press and hold the button again to power
Applicable Products: DJI Power Series,DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR65" or "Communication error between main board and SDC port"?
Issue Description:
The display of the DJI Power indicates "ERR65", and the DJI Home app prompts "Communication error between main board and SDC port".
Solution
1. Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power Series) or to the Home
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR67" or "Communication error between main board and battery management system (BMS)"?
Issue Description:
The display of the DJI Power indicates "ERR67", and the DJI Home app prompts "Communication error between main board and battery management system (BMS)".
Solution
1.Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR43" or "Device overcurrent"?
Issue Description:
The display of the DJI Power indicates "ERR43", and the DJI Home app prompts "Device overcurrent".
Solution
1. Remove the charging cable and all connected appliances from the power station.
2. Power off the power station by pressing and holding the power button. Then press and
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR2" or "Software version error"?
Issue Description:
The display of the DJI Power indicates "ERR2", and the DJI Home app prompts "Software version error".
Solution
Check if the firmware version of the power station is the latest. If not, connect it to DJI Assistant 2 (Power Series) or to the Home app (excluding DJI Power 500) to
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR34" or "Battery cell voltage too high"?
Issue Description:
The display of the DJI Power indicates "ERR34", and the DJI Home app prompts "Battery cell voltage too high".
Solution
Remove the charging cable and all connected appliances from the power station, turn off the power, and wait 15 minutes before turning it back on.
If all the
Applicable Products: DJI Power Auro 2000 Elite
How can the issue be resolved if DJI Power series products indicate "ERR90" or "Device not supported by SDC or SDC 1 port"?
Issue Description:
The display of the DJI Power indicates "ERR90", and the DJI Home app prompts "Device not supported by SDC or SDC 1 port".
Solution
1. If the wireless module is not supported on the SDC port, please insert it into the SDC Lite port for use.
2. If it is another SDC accessory, please
Applicable Products: DJI Power Auro 2000 Elite
/ 165