1278 Results
Aircraft Linking Failure
Solution
DJI RC-N1 supports: Mavic Air 2, DJI Mini 2, DJI Mini 2 SE, DJI Air 2S, DJI Mavic 3 series, DJI Mini 3 Pro, DJI Mini 4K.
DJI RC-N2 supports: DJI Lito 1、DJI Lito X1 、DJI Neo 2, DJI Mini 5 Pro, DJI Flip, DJI Neo, DJI Air 3S, DJI Mi
Applicable Products: Camera Drones
DJI Care Refresh Purchase Guide
3 Cine, DJI Air 2S, Mavic Air 2, DJI Mini 2 and DJI Mini SE.
Applicable Products: Camera Drones,Handheld
Drone RTH Logic
• The aircraft lands immediately if the RTH distance is less than 5 m.
3. The aircraft begins to land when it reaches above the Home Point.
DJI Air 2S
Smart RTH includes Straight Line RTH and Power Saving RTH.
Applicable Products: Camera Drones
Aircraft Gimbal Skewed
Issue Description
The gimbal is skewed after the drone is powered on and self-check is performed or the issue occurs during the flight.
Cause of Issue
1. There is an error with the sensor (if the aircraft is powered on in a non-horizontal plane or due to transportation bump);
2.
Applicable Products: Camera Drones
Aircraft Portrait Mode
Only DJI Neo 2, DJI Mini 5 Pro, DJI Mavic 4 Pro, DJI Flip, DJI Mini 4 Pro, DJI Neo, DJI Air 3S, DJI Air 3, DJI Mini 3 Pro, DJI Mini 3, and Mavic Pro supports the Portrait Mode.
Applicable Products: Not involving
Aircraft Linking Guide
• DJI RC 2 Remote Controller: The tutorial uses DJI Air 3 as an example.
DJI Air 3S/DJI Air 3
Refer to the video below to learn how to link DJI Air 3S to DJI RC 2:
DJI Neo 2/DJI Neo
The tutorial uses DJI Neo as an example.
Applicable Products: Camera Drones
Aircraft Forced Landing
When flying near the Restricted Zone, it may be determined that the drone is in the Restricted Zone if the GPS signal becomes poor and then is recovered.
2. During RTH, the aircraft will be forced to land after the app prompts a “Critically low power” warning.
3.
Applicable Products: Camera Drones
Aircraft Overheating Issue
* If the product is overheating when used with DJI O3 Air Unit, please check DJI O3 Air Unit Installation Guidelines as DJI O3 Air Unit has two sets of temperature control strategies for the standby state and the flight state.
2. Fly the drone under operating temperature range.
Applicable Products: DJI Avata 360,DJI Lito 1,DJI Lito X1
Ways to Store an Aircraft
DJI Air 2S or Mavic Air 2 Shoulder Bag
① Aircraft
② DJI RC-N1 (Excl. control sticks)
③ Three batteries
④ Propellers and data cables
The extra space can hold more batteries or personal belongings.
Applicable Products: Not involving
Aircraft Lens Fogging
Issue Description
The lens is foggy during normal use of your aircraft.
Cause of Issue
The water vapor will condense on the lens when the humidity is too high and temperature becomes rapidly higher.
Applicable Products: Camera Drones
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