Backup the files of the device before restoring the factory settings.
Via DJI Fly
Applicable Products
• DJI Mavic Series: DJI Mavic 4 Pro, DJI Mavic 3 Pro, DJI Mavic 3, DJI Mavic 3 Classic
• DJI Air Series: DJI Air 3S, DJI Air 3, DJI Air 2S, Mavic Air 2
• DJI Flip Series: DJI Flip
• DJI Neo Series: DJI Neo
• DJI Mini Series: DJI Mini 4K, DJI Mini 4 Pro, DJI Mini 2 SE, DJI Mini 3 Pro, DJI Mini 3, DJI Mini SE, DJI Mini 2, Mavic Mini
• DJI FPV
Operation Guidelines: [Settings > About > Reset All Settings or Clear All Data].
DJI RC Pro 2/DJI RC Pro/DJI RC 2/DJI RC
Operation Guidelines: [Enter Settings > System > Reset options > Erase all data(factory reset)].
Phantom 4 Series & Mavic Pro & Spark & Mavic Air
Operation Guidelines: Connect the drone to the computer, run DJI Assistant 2, select "Firmware Update", and you will see the "Restore Factory Defaults" button.
Please refer to Updating Your Drone Firmware, download the corresponding software, and learn how to connect the drone to a computer.
Phantom 4 Pro+ V2.0 Remote Controller
Operation Guidelines: [Click Settings > System Settings (or directly slide down the menu bar and click the Settings icon) > Backup&Reset > Factory Data Reset].
CrystalSky
Operation Guidelines: [Enter system settings > Backup&Reset > Factory Data Reset].
DJI Smart Controller
Operation Guidelines: [Slide down the menu bar on the main page > Settings > Factory Data Reset].
DJI FPV Goggles V2
Operation Guidelines: [Enter Setting > About > Reset all].
DJI Goggles 2
Operation Guidelines: [Swipe right from the left > Settings > About > Reset All].