{"id":"c7386a43a609d091491b6a4e9e","title":"APP提示云台电机过载","rootTopic":{"id":"8e6b4dbded58526ff6286aa883","title":"[Self-Troubleshooting] App Prompts “Gimbal Motor Overload” Warning","children":{"attached":[{"title":"Has the drone experienced a collision or external impact?","id":"60b3ab91-1130-4628-a8da-f3a7d0b9fb00","children":{"attached":[{"title":"Yes","id":"72b97a41-148c-49ae-a84f-fd121485dbe7","notes":{"content":"Collisions or external impacts may cause damage to the structure of the aircraft. To ensure flight safety, please send your aircraft back to DJI for testing, and click here to submit a repair request.\n"}},{"title":"No","id":"7237ebae-bf4d-4032-8939-350d860bdf2d","children":{"attached":[{"title":"Is the following component attached on the gimbal and camera before powering on?","id":"9e007910-7e95-47df-8fee-bcc8ec45600e","children":{"attached":[{"title":"Gimbal Clamp","id":"08d4092c-d316-4779-9dba-274262065f1b","notes":{"content":"Please remove the gimbal clamp before powering on.\n"}},{"title":"Gimbal Protector","id":"aabef9d5-8f60-4ed7-9a78-3118797243dc","notes":{"content":"Please remove the gimbal protector before powering on to avoid the gimbal motor getting stuck and causing shaking. Please refer to Installation and Removal of the Gimbal Protector to learn more about how to install and detach the gimbal protector. \n"}},{"title":"Gimbal Protective Sticker","id":"f9830ebd-a6d2-4992-8c06-07b32c1c4c37","notes":{"content":"Please remove the gimbal protective sticker before powering on.\n"}},{"title":"Third-Party Filter & Wide-Angle Lens","id":"dceb8ed2-a5d2-4c37-8a9d-c549c4a2f74b","notes":{"content":"Please remove the accessory and then restart the aircraft.\n"}},{"title":"The app still prompts the warning even if there are no components mentioned above attached or after removed.","id":"cf842455-a11f-460e-80e2-0ad750977ab4","children":{"attached":[{"id":"31b80b0e-7900-413a-9b36-e2ad85fc6e92","title":"Is the aircraft currently placed on a level surface and the gimbal not in contact with the ground?","children":{"attached":[{"title":"Yes","id":"96a49460-6853-402f-901a-9823ba242e1e","children":{"attached":[{"title":"Does the prompt only appear when flying in the Sport mode?","id":"f3b4c4a8-0576-41d1-9706-1c9453e1937b","children":{"attached":[{"title":"Yes","id":"e67c22e8-005c-4e8b-9ee5-d16a71285e37","notes":{"content":"In the Sport mode, large stick movements on the remote controller will make the gimbal exceed the endpoint, which can cause the gimbal motor to overload. Please rest assured that it is a normal phenomenon.
\nIt is recommended that you gently push the control sticks in the Sport mode. Do not fully push the control sticks suddenly during the flight.\n"}},{"title":"No","id":"bf3ff62f-8ea2-4815-a937-f783a47efe48","children":{"attached":[{"title":"Please perform Gimbal Auto Calibration and check if the warning disappears.","id":"9c891f04-b3ab-4ac4-9593-ccc0c444965a","children":{"attached":[{"title":"Yes","id":"532cf532-a705-4cc8-b238-b12c08b65937","notes":{"content":"The issue has been resolved, and the product can be used normally now.\n"}},{"title":"No","id":"88ab7c00-3a00-4848-84da-ae7c021a72af","notes":{"content":"Please send your aircraft back to DJI for testing, and click here to submit a repair request.\n"}}]},"notes":{"content":"Please refer to the following guidelines for Gimbal Auto Calibration:
\nDJI Fly: Tap “···” at the upper right corner to enter “System Settings”. Select “Control” and tap “Gimbal Calibration” and “Auto”.
\n

\nDJI GO 4: Tap “···” at the upper right corner to enter “Gimbal Settings” and tap “Gimbal Auto Calibration”.
\n

\n"}}]}}]},"notes":{"content":"How do I know if the aircraft is in the Sport mode?
\nDJI Fly:
\n

\nDJI GO 4:
\n

\n"}}]}},{"title":"No","id":"3689551e-1eee-4f02-86de-e91448301a56","notes":{"content":"Please place the aircraft on a level surface and ensure that the gimbal does not come into contact with the ground or any other objects to avoid it getting stuck.\n"}}]}}]}}]}}]}}]}}]}}}