Issue Description

During the use of the aircraft, you may encounter the following conditions:

1. The app displays a “XX Vision System Error” warning (such as a Forward Vision System Error) accompanied by an error code or prompts you to contact DJI Support.

2. The app displays a prompt to perform aircraft calibration.

Possible Cause of Issue

1. The protective film was not removed after the aircraft was unpacked or the lens is dirty.

2. A vision system error due to the vibration experienced in transit may be detected when a new aircraft performs the self-check.

3. The aircraft has not been used for a long time.

4. There is a firmware error.

5. The vision system hardware is damaged.

Solution

1. Remove the protective film from each vision systems on the aircraft. If the lens is dirty, use a clean cotton cloth dipped in alcohol to gently wipe the lens.

2. After confirming that the aircraft firmware has been updated to the latest version, use DJI Assistant 2 for Vision Calibration again.

3. After bumpy transportation or if the aircraft has not been used for a long time, a vision system error may appear during the self-check. Please follow the app prompts for vision calibration.

If the issue persists after the above solutions have been tried, please send the aircraft back to DJI for diagnosis. Click to submit an Online Repair Request

Tips

1. When the aircraft is used in poor lighting (dark place), the app will display a warning stating that the ambient light is too weak and vision systems are not available. Please fly the aircraft to a well-lit place for use.

2. When the aircraft is used at night, the vision systems will not be available. Please fly with caution.